Socialise your customer experience

Plug in a social layer that brings your CX to life - with real interactions, not just messages.

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Break free from repetitive newsletters and oneway communication!

Let's face it - email and SMS still dominate customer communication, but they're stuck on repeat. Whether it's a promo or a product drop, they all land in the same crowded inbox.

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Give everyone and everything a voice

Give your customers, products, and brand moments their own voice. With Social Profiles, you can turn static touchpoints into living conversations.

Too good to be true? We'll let our customers do the talking.

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Wayne Merris

With Keep.Social's Entity Search and Feed tools, our content really speaks to our users.

Instead of just pushing out news articles, we can now surface posts, reactions, and stories based on what people already care about.

Engagement's way up, and we're building a real community around our brand.

Wayne Merris

Head of Social Product

Betway
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Stephen Fisk

Partnering with Keep has been a seamless and collaborative experience from the start. As a contracting entity, we've found that Keep isn't just a flexible solution, it's a flexible team.

Together, we're able to co-develop tailored, customer-specific offerings that adapt to the needs of each client. Their platform is built to support bespoke partnerships like ours, and their openness to shaping solutions jointly has been key to unlocking value for the customers we serve together.

Stephen Fisk

Chief Executive Officer

Apricot
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Aston Silver

Integrating Keep.Social's APIs was one of the smoothest dev experiences I've had. The documentation was spot on, and their dev team was proactive, fast, and collaborative throughout the entire process.

But the real value came after launch, the flexibility of their APIs allowed us to create entirely new user views and features we hadn't even planned for initially.

Huge potential unlocked!

Aston Silver

Product Analyst

Betway Africa
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Jason Kramer

Keep.Social has completely redefined how we approach engagement. By integrating Profiles, Posts into our loyalty ecosystem, we've seen a significant lift in user activity and retention.

The ability for users to share bets and follow content tailored to their interests has turned our platform into a daily destination.

It's no longer just about the bets - it's about belonging.

Jason Kramer

Chief Operating Officer

Betway Africa

    Flexible UI Kit

    Keep Social is Industry-agnostic and seamless

    We're industry-agnostic and easy to plug in. Our UI kit plays nice with any brand, in any vertical.

    iGaming & sports

    The Social Experience Platform

    Bring your customer experience to life with modular social tools. Designed to drive engagement, boost retention, and create personalised experiences users actually want to return to.

    • Travel Zone

      Engagement Engine

      Spark meaningful interactions across the customer journey - from onboarding to loyalty loops.

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      Structured Product Data

      Bring your product pages to life. Add context, conversation, and community around every item.

    • SMS conversation on a phone

      AI-Powered Community Management

      Smart automation that moderates, guides, and grows your community - without the chaos.

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      Real-Time Customer Insights

      Track what matters. Go beyond clicks with live signals, emotional drivers, and rich relational data.

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      Social Profiles & Proof

      Give every customer, product, and moment a voice. Turn their stories, reactions, and reviews into authentic trust signals- right where they matter.

    • Fireplace video

      P2C & C2C Interactions

      Let customers connect, support, and inspire each other - peer-to-peer and product-to-person.

    Simple to start. 
Scalable as you grow.

    We charge based on what actually matters: Monthly Active Users (MAUs), not bloat. Whether you're launching or scaling, Keep.Social flexes with your needs.

    • Business Plan

      Build Your Social Foundation

      Perfect for teams starting out with social CX.

        What’s included:

        • Customer & product profiles

        • Reactions, posts, groups, follows

        • Feed, search, and recommendation API

        • Core analytics dashboard

        • SSO & moderation tools

        • Product catalog imports

    • Business AI Plan

      Smarter Engagement at Scale

      Level up with AI-generated content, moderation, and advanced insights.

        Everything in Business, plus:

        • AI avatars & voice generation

        • Automated moderation & transcription

        • Personalized content & feed recommendations

        • Usage-based analytics & notifications

    • Enterprise plan

      Tailored for Large-Scale Teams

      Built for CX leaders who need full control, flexibility, and performance.

        Everything in Business AI, plus:

        • Priority support

        • Custom integrations

        • Enterprise onboarding

    Over 30 years of combined experience in online technology

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    Keep.social powers the social layer of modern digital experiences. Born in the fast-paced world of iGaming, we understand how quickly digital expectations evolve and how essential it is to keep users engaged, connected, and coming back.

    With over 30 years of combined experience in online technology, we've seen the cost of disconnection and the power of community. That's why we're on a mission to help every brand turn their audience into a thriving ecosystem.

    Our vision is simple: a world where passion connects people. Whether you're in gaming, sports, commerce, or media - we're here to help you build platforms that don't just perform, but resonate.

    Ready to see it live?

    Book a demo and let us show how Keep.Social can help you level up retention, insight, and engagement - without breaking your stack.